The Accounts Support Coordinator will support a 3–6 month, project-based assignment focused on reconciling inactive customer credit accounts and issuing refunds. This role combines detailed data review, administrative support, and professional outbound customer communication to validate customer information, collect required documentation, and ensure accurate processing of refunds. The position is ideal for someone who enjoys structured processes, handling documentation, and providing reliable support to both customers and internal teams.

Responsibilities

• Review and validate customer account information related to outstanding credit balances to ensure accuracy and completeness.
• Conduct professional outbound phone calls to customers to confirm mailing addresses and contact details.
• Request, collect, and track W-9 forms and othe...