What You’ll Do

• You contact customers via phone and email to determine reasons for overdue payments and support issue resolution, including account reconciliation.
• You receive, allocate, sort, and file payments and correspondence, ensuring records are accurate and up to date.
• You investigate and resolve customer issues and disputes to support balance collection.
• You coordinate with the Sales team and internal stakeholders by providing information related to disputes.
• You identify potential bad or doubtful debts, operational risks, or non-compliant activities within your customer portfolio and escalates appropriately.
• You comply with Goodyear Credit Policy and all applicable company policies and procedures at all times.

What We’re Looking For

• You hold a Bachelor’s degree in Accountancy or Finance (fresh graduates are welcome to apply).
• You have 6 months to 1 year of experienc...