Responsibilities

Invoice & Billing Management:

· Oversee the preparation and issuance of invoices to corporate clients, travel agents, and direct bill accounts.

· Ensure that invoices accurately reflect charges for rooms, services, and other hotel-related expenses.

· Review and approve billing adjustments, credits, and corrections, ensuring they align with hotel policies.

Collections Management:

· Monitor the aging report regularly and take necessary actions to ensure timely collection of outstanding balances.

· Follow up on overdue accounts, working closely with clients to resolve discrepancies and settle unpaid invoices.

· Establish and maintain strong relationships with clients, providing excellent customer service while ensuring the collection of outstanding payments.

Account Reconciliation:

· Reconcile accounts receivable transactions, ensuring all guest and corporate charges are properly a...