We are looking for a strategic and results-driven Head of Credit and Collection to lead our financial recovery efforts. You will be responsible for managing and optimizing the collections process, ensuring timely recovery of premiums while balancing financial goals with a customer-centric approach.



As a critical leader in our Finance department, you will minimize financial losses, improve cash flow, and ensure strict compliance with insurance regulatory requirements.



Key Responsibilities

1. Strategic Leadership

• Develop and implement a comprehensive collections strategy aligned with organizational financial goals.

• Lead, mentor, and motivate the collections team to exceed performance targets.

• Establish and monitor KPIs and metrics to evaluate the effectiveness of the collections function.



2. Operational Excellence

• Oversee end-to-end processes: premium recovery, overdue account management, and dispute ...