Job Description

This role provides essential operational and account management support for assigned accounts, including the onboarding of new accounts. The Account Support Executive plays a vital role in ensuring daily activities run smoothly by assisting with account setups, extensive data maintenance, and cross-functional coordination.

Additionally, the role supports the broader team by tracking customer inquiries, maintaining essential documentation, preparing reports, and works well in customers’ provided portals. By working closely with Account Managers and Program Managers, the Account Support Executive helps facilitate seamless customer onboarding processes, timely go-lives, and efficient day-to-day operations.

Responsibility:

Customer Liaison & Inquiry Resolution (Core Function):