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Account Representative

Company

Worth Finance Corporation

Location

Austin, Texas, United States

Type

Full-time

Worth Finance Corporation is excited to welcome a dedicated Account Representative to our dynamic Call Center team in Austin, TX. In this role, you will be the friendly and knowledgeable voice that assists our customers, providing support and guidance with clarity and professionalism. You will handle account inquiries and help customers navigate their loan with ease. If you thrive in a fast-paced, team-oriented environment, join Worth Finance Corporation and be part of a team committed to creating great experiences for our customers every day.


Responsibilities

  • Manage customer accounts by creating, updating, and maintaining accurate records and transaction histories.

  • Handle inquiries related to account balances, payments, loan status, and account concerns with professionalism.

  • Work with customers to collect past due balances.

  • Identify and present loan options based on customer eligibility and account history.

  • Gathe...

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