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Account Operations Coordinator

Company

Crane Worldwide Logistics

Location

Singapore, Singapore

Type

Full Time

Account Management


  • Coordinate RFQ/tender processes and execute elements of the regional business plan.

  • Build and deepen client relationships; map decision-making structures to align internal resources.

  • Prepare agendas, materials, and follow-up for quarterly business reviews and executive meetings.

  • Update Vision CRM with meeting notes, action items, feedback, and performance summaries.
  • Monitor account KPIs and yields; draft and deliver concise account development reports.
  • Operations Management

  • Support implementation of new services with origin/destination teams; escalate execution gaps.

  • Serve as liaison between clients, carriers, and global offices to resolve shipment issues.

  • Maintain performance dashboards; track critical milestones and immediately flag exceptions.

  • Monitor billing accuracy, assist with collections on past-due invoices, and reconcile discrepancies...
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