**Description**

**SUMMARY OVERVIEW**

The Account Manager will be tasked with maintaining customer records, ensuring client satisfaction, and promoting new business. You are responsible for account payment management, issue resolution, and assistance in service or product selection. The role also involves building and managing new partnerships and adhering to Key Performance Indicators and Standard Operating Procedures. Key skills include excellent communication, problem-solving abilities, and experience in travel-related fields.  

**RESPONSIBILITIES**

+ Develop and maintain strong relationships with clients, understanding their unique requirements and ensuring their satisfaction  
+ Collaborate with clients to identify opportunities for service enhancements and provide solutions to meet their goals  
+ Coordinate with internal departments to ensure the timely and effective delivery of services to clients  
+ Monitor client accounts, track pe...