Job Context

Simpro is entering an exciting phase of growth, and in 2026 we’re doubling the size of our Customer Success organisation.

With a rapidly expanding global footprint and product suite, we’re hiring multiple Account Managers to join our high-performing team. This is a fantastic opportunity to step into a role where you’ll own a large customer portfolio, drive meaningful outcomes, and grow your career in a fast-paced SaaS environment.

This is a true Account Management role - you’ll take ownership of renewals, strengthen customer relationships, and uncover growth opportunities across a portfolio of SMB and Mid-Market customers.

What You’ll Do

Own renewals & reduce churn

• Manage end-to-end renewals across a large portfolio with consistency and accuracy
• Proactively identify at‑risk customers through outreach and usage insights
• Maintain clear, reliable renewal forecasts and pipeline visibility