Account Manager

About the Role

Account Management

• Manage and grow existing accounts through cross‑selling and upselling.
• Manage customer satisfaction and coordinate between client departments and PLC Group teams.
• Advocate for company policies and procedures with the client.
• Ensure timely payment collections and conduct necessary follow‑ups.
• Coordinate with internal and external teams to ensure smooth service delivery.
• Monitor client requirements closely and proactively mitigate potential issues.
• Support project and operations teams as needed.
• Handle general account management activities.
• Conduct client visits to manage relationships at all levels within the account.

Business Development and Sales activities

• Identify new market opportunities.
• Execute strategies to penetrate new accounts.
• Provide market i...