Coins is the most established crypto brand in The Philippines, fully regulated by the Bangko Sentral ng Pilipinas and the first crypto‑based company in Asia to hold Virtual Currency and Electronic Money Issuer licenses.
Responsibilities
- Identify, approach, and onboard new merchants across various industries to adopt our payment services (e.g., QR payments, e‑wallets).
- Build and maintain strong relationships with existing merchants to drive transaction volume, retention, and overall satisfaction.
- Negotiate merchant discount rates (MDRs), commercial terms, and service agreements.
- Collaborate with internal teams (Product, Technology, Operations) to ensure smooth onboarding and integration.
- Serve as the main point of contact for merchant queries, support requests, and escalations.
- Monitor account and portfolio performance, track transaction volumes, and identify opportunities for growth and upselling.