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Account Manager (HR/Payroll Software)

Company

People Dimension

Location

Pretoria, South Africa

Type

Full Time

Introduction


The Account Manager acts as the single point of contact between clients and internal stakeholders to ensure strong relationships, trust, and client satisfaction. This position plays a critical role in overseeing account performance, profitability, and ensuring that client needs are understood and met efficiently and effectively.


Duties & Responsibilities


CLIENT GROWTH AND PROFITABILITY



  • Drive strategic growth and long-term client success.

  • Deepen relationships with key stakeholders and identify new opportunities.

  • Take ownership of overall client profitability and performance within the assigned portfolio.


STAKEHOLDER RELATIONSHIPS & CLIENT SATISFACTION



  • Align internal resources to deliver exceptional client value, retention, and satisfaction.

  • Team collaboration to advise and design solutions that meet client objectives.

  • Provide dat...

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