We are growing! Our brand-new client is a leading tobacco company known for its commitment to quality products and excellent customer experience. We are now looking for a Customer Advisor with Azerbaijani language skills to join our dynamic team and help us deliver outstanding support every day.

Responsibilities

• Serve as the first point of contact for customers via email, chat, and phone.
• Assist customers with inquiries, providing smooth and positive experiences and answering questions clearly.
• Ensure every customer feels supported and satisfied.
• Research customer questions carefully to find quick and professional answers.
• Maintain accurate records and updates in the CRM system.
• Collaborate with team members to resolve complex issues.

Qualifications

• Excellent communication skills.
• Proficiency in Azerbaijani at least C1 level, both written and spoken.
• Advanced proficienc...