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Accommodation Administrator

Company

thefutureworks

Location

Coventry, United Kingdom

Type

Full-time

We're looking for a proactive and customer-focused Student Accommodation Administrator to join a busy and dynamic team on a 3-month temporary basis from 1st July - 1st October.

This is primarily a Customer Service/ Administration focused role, supporting the end-to-end management of accommodation processes, systems, and documentation, while also assisting with customer queries via telephone and email.

Key Responsibilities

* Act as the first point of contact for all back-office customer enquiries via phone and email

* Manage and resolve accommodation-related queries from start to finish

* Maintain accurate records and ensure all documentation is compliant

* Support system users and troubleshoot issues (e.g. bookings, contracts)

* Assist with reporting, data input, and administrative processes

About You

* Strong administrative and organisational skills with excellent attention to detail

* Accurate and efficient d...

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