Academic Advisor

UMGC Europe

RAF Lakenheath, United Kingdom

Employee Classification: Overseas Contingent III, 100% FTE Full-Time, Grade 003

The Academic Advisor is responsible for providing academic planning, assistance, and guidance to UMGC students. They will provide customer service and advising on UMGC academic policies, procedures, and related processes to diverse, non-traditional active duty military, veteran, civilian, dependent and international/ESL populations on the installation as needed. Utilizing numerous informational print and web resources, the Academic Advisor assists with degree and course enrollment processing/planning, problem solving and completion with a strong customer orientation while preserving the UMGC policies. They will liaise with and support assigned installation Education Center(s) policies and procedures as appropriate. The Academic Advisor will always maintain a professional and courteous demeanor. They ...