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ABHFL - Area Collections Manager - Front End - Indore

Company

Aditya Birla Group

Location

indore, India

Type

Full-time

Job Context

Key Aspects:

  • The Risk & Compliance function carries out monitoring of client wise exposure and portfolio exposure to identify ‘early warning signals’ of stress and to minimize NPAs. Currently monitoring is done in association with Business Teams as RMG does not have presence at Branch level. It carries out over due loan recovery from defaulting clients in coordination with Business Teams.
  • To enable enhanced business profitability through the effective management of the delinquent portfolio for Housing Finance
  • Job Role 

  • Manage the on-ground teams and agencies to ensure timely collection of cases across all buckets.
  • Building and managing an engaged collections team that takes pride in their work.
  • Recruiting, coaching and mentoring the team; identifying team goals and evaluating team progress.
  • Implementation and management of all compliance, regulatory and other customer experience related no...
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