Woodlands
Immediate Till End Dec 2026
Mon-Fri: 8.30am – 6.00pm
Responsibilities - Customer Communication
- Handle inbound and outbound telephone calls.
- Respond to inquiries via email promptly, ensuring all queries are resolved efficiently.
- Provide information regarding appointments or issues, addressing any concerns with empathy and clarity.
- Maintain a positive, helpful attitude in all interactions with customers.
- Administrative Support
- Perform general administrative tasks as assigned, including data entry, filing, and document management.
- Update and assist in processing requests as needed.
- Assist in the preparation of reports, tracking inquiries, and maintaining a log of communication activities.
- Ensure information of customers is accurately recorded in the system.
- Problem Resolution