What are we looking for?

You will have a strong customer-focused approach and be experienced in working in a support helpdesk environment with an ability to work calmly and efficiently. You will work proactively both independently and as part of a team delivering high quality outputs and driving operational and customer service excellence.

After a period of initial training, the role will require working as part of a 24x7 shift team (including bank holidays and out- of-hours)

Job Description