Provide frontline Patient Service & backend administrative Finance operations support.
Manage patient registration, admission and discharge processes in accordance with the hospice policies and service standards.
Donation & Receipt Administration, issue receipts and recording into system.
Manage patient’s medical record storage.
Generate patient invoices and ensure generated billing reports by the Patient Billing system is accurate.
Ensure timely and accurate submission of MediShield & Medisave claims via CPF portal and perform monthly reconciliation of claims against actual receipts.
Generate and mail letter to NOK for settlement of any outstanding amounts not covered by MediShield Life and Medisave.
Generate & issue dunning/reminders letters for any overdue balances.
Liaise with internal departments for flow of all relevant documents to Finance to ensure completeness ...
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