Job Purpose: Responsible for fulfilling security maintenance related requests in all banking applications and other systems, which have security module. Provide core customer service support regarding the targeted applications and systems. This position requires the individual to operate within a team environment and work closely with other groups within the business and throughout Citi. Job Background: The Global ID Administration (GIDA) is a global organization within Citi with 900+ employees located across the globe, GIDA Budapest has 300+ colleagues locally. GIDA manages entitlement and provisioning of access for internal Citi employees / contractors and increasingly for external Citi clients who are using Citi applications. GIDA works in partnership with other Citi departments to build appropriate security architecture in new applications and supports large business-driven technology projects related to information security issues. Key Responsibilities: Process entitlement, compliance review requests and/or incident/change management handling for Citi’s global customer base within established support thresholds. Utilize key information security administration tools Support bulk customer requests for comparable granting of entitlements Conduct basic housekeeping tasks, such as inactivity maintenance. Perform manual entitlement review maintenance Perform ID provisioning such as developer and Admin IDs and basic Functional ID related processes Ensure adherence to pre-assigned SLO requirements for designated requests at a personal and team level. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team. Participate on compliance conference calls and team meetings Implements already established security procedures within the framework of specific system assignments, focusing on the full scope of GIDA Service Catalog requirements for simple thru complex, multi-tiered applications Maintain excellent availability to achieve strong results Demonstrates basic understanding of Citi Lean processes Understands the high-level principle behind Information Security concepts and policies; and applies / implements into day-to-day work Identifies potential compliance issues and raise to management attention Understands Service Delivery Process Controls and under supervision, participate in annual review of Process Control documents associated with specific systems assigned Understands Talent Management process and system. Knows how to develop action items to meet goals. Knows how to create a basic IDP (Individual Development Plan). Understands and meets deadlines for system inputs Complete all tasks in connection with the organization’s activity but not detailed in the current job description, charged by the direct manager, supervisor or the functional head. ————————————————- Job Family Group: Technology ————————————————- Job Family: Infrastructure —————————————————— Time Type: Part time —————————————————— Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View the ” EEO is the Law ” poster. View the EEO is the Law Supplement . View the EEO Policy Statement . View the Pay Transparency Posting
Citi is an equal opportunity and affirmative action employer.
Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.