**Quality Manager, Real World Evidence**
**Central, Eastern and Southern Europe (CESE)**
**Flexible location in EU Region**
We have an exciting opportunity for a Quality Manager within Real World Evidence Global Effectiveness Team for the Central, Eastern and Southern Europe region (CESE) to play an instrumental role within our global business unit.
The Quality Manager will work across Data Generation, Project Management and Scientific Services to support a quality culture, consistent practices, ongoing process improvements, staff training, compliance, reporting, root cause analysis of issues, audits and proactive risk management. In order to provide full support and timely resolutions the position is needed, and is responsible for, supporting the team with metrics, analytics, controlled document updates, quality control process review and creation of new controlled documents as defined by the quality needs. The Quality Manager will work to promote and facilitate a quality culture across the Real World Evidence Staff as well as developing the right tools for Line Manager support.
**Responsibilities are outlined below:**
+ Responsible for planning, coordination, control and continuous improvement of processes & methods established to control the quality of DG project delivery.
+ Develop formal RWE Quality Excellence Plan, inclusive of implementation and maintenance of an operational
+ Identify standard processes that do not have embedded quality and support project teams to create/document consistent processes
+ Drive knowledge/adherence to quality
+ Track implementation of QC procedures and QC plans across projects
+ Deliver and support quality training
+ Monitor and enforce quality metrics and reporting
+ Support RWE CAPA oversight, trending and analysis
+ Support RWE CAPA trending and analysis
+ Continuous review of RWE SOP reading lists
+ Ensure process atlas remains current and in alignment with SOP, WI, Templates, Forms, Guidance, tools & process revisions
+ Serve as a main point of contact for quality-related questions. Be able to find root cause of problems, propose a solution and implement
+ At least Bachelor’s degree, preferably in a life sciences discipline, and 3 years of monitoring, data management or project management experience; or equivalent combination of education, training and experience.
+ In depth knowledge of, and skill in applying, applicable clinical research regulatory requirements
+ Skill in understanding and executing complex study designs.
+ Strong written and verbal communication skills including good command of English language.
+ Demonstrated ability to develop and deliver project and functional training.
+ Excellent planning, organizational and problem-solving skills.
+ Ability to manage competing priorities and ensure on time, high quality delivery of project tasks/responsibilities.
+ Ability to establish and maintain effective working relationships with coworkers, managers and clients.
At IQVIA, we believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. The advanced analytics, technology solutions and contract research services we provide to the life sciences industry are made possible by our 67,000+ employees around the world who apply their insight, curiosity and intellectual courage every step of the way. Learn more at jobs.iqvia.com .
At IQVIA, we have a vision. Where every healthcare decision is based on evidence. Where data science and human science come together to improve global health. Where new and creative solutions aren’t just possible – they are expected.
Thank you for your interest in growing your career with us. It takes insight, curiosity, and intellectual courage to transform healthcare. The 56,000+ employees of the IQVIA family of companies, including Q2 Solutions, are reimagining a world without the consequences of disease. We are brave minds bringing powerful ideas to reality. At IQVIA, you can truly make an impact in an environment where you’re supported to succeed.
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