Role Summary:To provide professional & proactive HR administration support to the GE businesses as part of the OneHR team through building effective relationships with the GE HR community, the Payroll & Benefits team as well as other COEs.
Essential Responsibilities:HR Administration(90%)
+ Deal with all customer enquiries in a professional, courteous & timely manner
+ Consistently follow defined HR processes,challenging steps that may not make sense / add value
+ Maintain process documentation in accordance with local labor legislation & Data Privacy regulations
+ Provide and maintain documentation of HR lifecycle and employee lifecycle and other HR processes
+ Maintaining HR Oracle database, ensuring highest standards of completeness, accuracy and compliance with relevant legislation HR and regional Global Operations
HR
Partnership(10%)
+ Develop a strong working relationship with the GE HR and HR CoE community through timely and accurate administration of HR processes, ensuring effective communication and early identification of requirements & any service issues
+ Proactively telephone HR and regional HR CoE partners & customers to ensure timely resolution of transactions
+ Actively seek customer feedback & use it to improve our service offering
+ Deliver on commitments, manage expectations & keep customers informed on progress –taking clear accountability and ownership throughout the process
+ Ensure that high standards of accuracy and quality are maintained with appropriate controls in place, taking accountability for compliance with relevant legal and GE policy requirements
Qualifications/Requirements:
+ Success in a highly professional Customer Operations or HR Administration role, ideally within a multi-national organisation
+ Experience of working in a fast-paced, customer-oriented environment
+ Comfortable delivering against quantitative and qualitative performance metrics
+ Fluency in local language and Italian and English with polite, professional communication skills
+ Strong IT skills including Excel, Word and Oracle
+ Confidentiality & controllership mindset
Desired Characteristics:
+ Ability to prioritise multiple tasks & work to deadlines
+ Excellent attention to detail
+ Proven ability to work professionally & proactively with a remote client base
+ Ability to anticipate and resolve challenges
+ Supportive and enthusiastic team player
About Us:Global Operations is GE’s multi-functional shared services. We operate worldwide, transfer knowledge and work with every GE business to make our company simpler, better and more customer-focused. Our culture promotes innovation, knowledge sharing, and collaboration in an open office environment that has leaders both sitting and working alongside their team. We’re looking for entrepreneurial problem-solvers who are passionate about exploring new, efficient ways of working, while gaining exposure across multiple industries. Join the team and help us deliver tomorrow’s GE, today.Additional Locations:Hungary;Budapest;