Why join us Interested in joining a company focused on employee experience? Then come work within our dynamic, multicultural team in Athens. You will thrive in an international community concerned with developing your career and your well-being. We are recruiting German-speaking Customer Advisors to work on various projects – this is a job opportunity that will allow you to get a look behind the scenes at some of the most innovative brands, while developing your communication skills. What you will be doing at Webhelp As a Customer Advisor, you will: Empathize and provide personalized advice to customers by phone, email or live chat Advise our clients on tools and services in a quality approach in order to retain them Provide customers with assistance on different topics Meet the quality and operational efficiency requirements defined between Webhelp and its Clients Follow the company’s procedures, guidelines and policies Contribute to brand engagement for our Clients Manage customer files and data What we are looking for Thanks to your empathy, you are a good listener and able to adapt to different types of people with ease. You are also able to multitask, set priorities and manage your time effectively. We’ll be a great match if you: Are native (proficient) in German (reading, writing, speaking) You have a good level of English (B1-B2) Live in Athens or are willing to relocate Are altruistic – you have good interpersonal skills, an ability to listen and a good analytical mind Are a team player who brings a positive attitude to work You appreciate our values of recognition, integrity, unity, commitment and you are eager to create the ”wow” too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community. What we offer Competitive remuneration package for the Greek Market 14 salaries Up to 10% monthly performance bonus Indefinite Contract Private health insurance + Dental Care 3 euros meal voucher in Up Hellas card per working day Opportunities for international Career through Webhelp International Mobility program A challenging working environment Free Gym and other activities This is a full-time position based in Athens: you will work 5 days a week, 9 hours a day with a one-hour break. Who we are Webhelp is a global organization headquartered in France. We focus on creating human experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by enriching their customer experiences. Combining our hearts and smarts, we make business more human. If this sounds like you, join us in Athens! Webhelp Greece is an equal opportunity employer. Webhelp considers diversity as a fundamental resource and it offers everyone access to employment opportunities, regardless of their gender, age, religion, ethnicity or any other classification protected by applicable national laws.