Customer Service Agent

  • Company:
    Spoton Connections
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    1 day ago
  • Category:

You will be asked to: Interact effectively with existing customers via Calls, E mails or Chat in your native language and English.Handle customers’ complaints and issues with patience and empathy.Be able to solve efficiently all the technical issues.Record details of customer contacts and actions taken. Benefits:Competitive monthly salary as well as a monthly performance bonusExcellent relocation supportExtra payment for Night shifts, Overtime, Greek Holidays & SundaysOngoing paid training using the latest technologiesBoth private and public health insurance coverageIn house doctorOn site canteenCasual dress codeEmployee Relations team to help new hires integrate in the Greek lifestyle and cultureFun team activities inside and outside the company Job RequirementsFluent in one of the following language at a native level: Italian, Dutch, Swedish, Finnish, Danish, Norwegian, Hungarian, German, Czech.Proficient level of English.Strong tech skills and familiarity with new technologies.Availability to work in rotating/night shifts and on holidays/weekends.Willingness to work in a fast-paced environment.Advanced communication /soft skills.