Collections Associate w/ Native level of Polish


  • Company:
    Babel Profiles
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Accounting / Banking

Data publicació
04/12/2018
Empresa :
Babel Profiles
Referència :
FA04440272
Detalls del procés
Descripció
Are you a native Polish speaker who knows how to talk to clients and feel challenged by improving all processes regarding payments If you have experience in finance and/or customer care, we have an amazing opportunity for you!
Our client is a well-known company providing industrial gases for the manufacturing sector. From food packaging to eco-buses, their gases improve everything from the quality of our food to the air we breathe. The company has offices all over the world, and in Barcelona, they have a shared service center with over 300 employees from all four corners of the globe spread across three departments: Customer Support, Supplier Service, and Logistics.
Main Responsibilities:
– Ensuring the timely collection of outstanding balances/debts from your clients for the Polish market
– Negotiating satisfactory outcomes with your clients and banks
– Ensuring customer calls and emails are responded to
– Identify any customer complaints and escalate as appropriate
– Anticipate and communicate with different departments
– Support and be back up for other collector’s associates
– Liaise with the credit & collections coordinator or supervisor about all credit issues
Categoria :
Atenció a clients
Subcategoria :
Atenció al client
Experiència(mesos) :
12
Nombre de llocs ofertats :
1
S”ofereix
– 6-month temporary
– Competitive salary package
– International team with a hands-on and stable environment
– Normal office working hours
Ubicació
Província :
BARCELONA
Municipi :
BARCELONA
Codi Postal :
08001
Requisits
Key languages:
– Native level of Polish
– Advanced level of English
– Advanced level of a second European language is plus
Core Skills/experience
– Experience in customer support, preferably B2B
– Experience in finance and/or cash collection is a plus
– Excellent communication and negotiation skills
– Degree, preferably in Business Administration or Economics is a plus
– Understanding of customer accounts and general business workflows
– Ambitious and motivated candidate able to work under pressure
– Disciplined and high attention to detail
– Knowledge of SAP is a plus
Contracte
Relació Laboral :
LABORAL TEMPORAL
Jornada :
COMPLETA
Horari :
Salari des de :
0
Salari fins a :
20000
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El procés de selecció no es realitza a Feina Activa sinó a Infoempleo.