Join Eaton and help us provide energy-efficient solutions that have a real impact on the environment. We make what matters work.
Do you want to work for a global player, where we care about ethics, inclusion and diversity and our people?
Come and join our EMEA Credit Management team and provide expert Credit management skills for the customer base in relation to managing the cash flow for the portfolio ensuring all cash flow targets are met and exceeded.
You will be required to liaise with all stakeholders/customers within and out with the organisation, have strong communication and negotiation skills and a track record providing analysis and recommendations on how to improve the cash flow for the organisation.
Your key deliverables:
+ Drive cash flow improvements within EMEA region for the Electrical and Industrial Divisions. Required to successfully manage the assigned portfolio to deliver cash flow targets in line with monthly goals and expectations.
+ Achieve Aged debt, DSO and collection goals utilizing advanced collection techniques in line with the SAP, GetPaid and Oracle processes.
+ Initiate and drive pro-active collections by collaborating with the customers to identify queries or disputes prior to due date of invoices.
+ Build and maintain a strong network and relationship with key stakeholders such as Claims, in country specialists, Sales, customer service, plant finance teams and end customer base to support collections and clearance of dispute management.
+ Ensure all key work processes are followed through automated systems daily. (Dunning’s, statements, invoice copies and customer responses).
+ Ensure the integrity of the receivables by accurately clearing of all aged Cash on account in line with the agreed targets.
+ Identify and categorize all aged debt accurately including robust commentary entered within the key credit systems and efficiently identify the stakeholder required to clear the balance that relates to a claim or dispute.
+ Provide accurate weekly cash forecasts highlighting risks, opportunities and providing recommendations to management based on collection activity to ensure targets are achieved.
+ Pro-actively support monthly action plans on delinquent customers and open disputes across the portfolio to support resolution and mitigate root cause.
+ Manage and maintain the customer masterfile for both SAP, Get Paid and Oracle systems ensuring accurate data on all customers.
+ At least 1 year of experience in a Credit & Collections role
+ Fluency in English (both written and spoken)
+ Previous experience of Oracle/SAP and other ERP systems preferred
+ Strong track record in achieving and exceeding goals/targets essential
+ Strong understanding of the Order to cash process
+ Ability to negotiate effectively to drive resolutions
+ Effective communication, evaluation and problem solving skills
+ Strong customer focus
+ Intermediate to Advanced Excel skills
+ Process Improvement experience, always looking for opportunities to refine the way we do things
+ Open and proactive team player
+ Ability to manage multiple tasks within demanding timelines and an occasionally stressful environment.
Then we want to hear about you!
What Eaton offers:
+ We make work exciting, engaging and meaningful for you
+ We ensure health, wellness, safety and work-life balance for you
+ We invest in you for the long term – not just with salary and benefits, but with ongoing learning and development opportunities made available through Eaton University
+ We offer career advancement opportunities for you
+ We value diversity, join our passionate team
Candidate applying to the vacancy will be subject of ability testing as part of the recruitment process.
We make what matters work. Everywhere you look—from the technology and machinery that surrounds us, to the critical services and infrastructure that we depend on every day—you’ll find one thing in common. It all relies on power. That’s why Eaton is dedicated to improving people’s lives and the environment with power management technologies that are more reliable, efficient, safe and sustainable. Because this is what matters.
We are confident we can deliver on this promise because of the attributes that our employees embody. We’re ethical, passionate, accountable, efficient, transparent and we’re committed to learning. These values enable us to tackle some of the toughest challenges on the planet, never losing sight of what matters.
Region: Europe, Middle East, Africa
Organization: Corporate Sector
Job Level: Individual Contributor
Is remote work (i.e. working from home or another Eaton facility) allowed for this position?: Yes
Does this position offer relocation?: No
Eaton is an Equal Opportunity and Affirmative Action Employer. Eaton is committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.