Order Fulfilment Officer

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    2 days ago
  • Category:
    Customer Service

The Order Fulfilment position is part of the DFE Pharma Supply Chain. The DFE Pharma Supply Chain is a global one and highly sensitive since it operates in the Pharmaceutical business. The value of our shipments is very high.In the position of Order Fulfilment Officer you report to the Manager OFO. In this role you execute the Order to Cash process for our customers. From order to invoice.¬†Purpose of the jobYou are responsible for an on time in full delivery of orders of your customers. You have to make sure that every order meets the customer requirements on quality, batch criteria, and documentation for export (COA, Health Certificate, B/L etc.) to get custom clearance and a satisfied customer.Responsibilities Customer order processing after making sure that the quotation process is completed and master data is correctCheck on credibility of customer and/or L/CAllocation of stock to the right orders including batch selection according to customer needsInstruction of the warehouse for order picking and date of loadingMaking sure that labels on package is conform international/customs standardsGetting/arranging the necessary documents for customers, transport and customsTransport booking (vessels and trucks)Correct invoicing to customersCorrect handling of commissionsResponsible for an optimal way of working with other departmentsSupply Chain related complaintsApproval of incoming Supply Chain related invoicesCandidate profile HBO/Fachhochschule (Supply Chain management or economics is an advantage)At least 1-2 years’ experience in an international B2B environmentExperience with international freight forwardingFluent in English and 1 additional foreign languages and good communication skillsManaging complex set of relations in- and externally in the Supply ChainCan do mentality and a strong sense of ownershipTeam player who is service and result oriented. Get the job donePlanning and organizing skillsAccurate and disciplined, uses a structured approach in his workData entry experience with excellent accuracy levelComputer literate (MS Office and SAP)Able to think in and understand end to end processesJob conditionsWe offer a highly dynamic and energetic work environment full of ambitious international growth opportunities and continuous learning, with an excellent remuneration package. We consider it important for our people to continue to grow. After all, your development is not only good for your career; we also benefit from it. That’s why we invest in relevant personal development. The mutual exchange of knowledge between colleagues is also evident on the work floor. It is, after all, the most effective way to learn