MicroPort CRM – Internship Customer Service

  • Company:
  • Location:
  • Salary:
    negotiable / month
  • Job type:
  • Posted:
    3 weeks ago
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MicroPort Scientific Corporation
is a leading medical device company with
business focusing on innovating, manufacturing, and marketing highquality and
highend medical devices globally. With a diverse portfolio of products now
being used at an average rate of one for every 15 seconds in thousands of major
hospitals around the world, MicroPort maintains worldwide operations in a
broad range of business segments including Cardiovascular, Orthopedic,
Endovascular, Neurovascular, Electrophysiology, Surgical Management, Diabetes
Care and Endocrinal Management, and others. MicroPort is committed to its
vision of being a patient oriented global enterprise, improving and reshaping
patient lives through application of innovative science and technology.
MicroPort CRM
develops, manufactures and markets products
for the diagnosis, treatment and management of heart rhythm disorders and heart
failures. CRM products include highvoltage defibrillators, cardiac
resynchronization therapy devices and lowvoltage pacemakers. MicroPort CRM has
approximately 1000 employees with operations chiefly in Clamart, France;
Saluggia, Italy; and Santo Domingo, Dominican Republic.
For our Milan offices we are looking for a
Remote Monitoring Helpdesk (internship)
in order to support Sales & Customer Service department in delivering high quality assistance to patient, and understand how to ensure highclass service to be perceived by all Actors in the market.
Provide HD assistance and solving problems related to RMS (Holters) to all users involved in Remote monitoring system function
Reply and/or contact patient trying to solve issues by following the Company procedures
Provide timely information to Customer service manager and/or Sales & Marketing staff
Providing input on reporting activities to be created to monitor the activities and harmonize process across Countries.
We offer a 6 months internship with reimbursement and lunch vouchers.