Customer Service Operator with an Excellent level of Dutch + French + Spanish + English


  • Company:
    Talent Search People
  • Location:
  • Salary:
    negotiable / month
  • Job type:
    Full-Time
  • Posted:
    3 days ago
  • Category:
    Customer Service

Location:
Valldoreix/Sant Cugat, Spain
Department:
Native Speakers
Salary:
Salario competitivo
Organization
International company specialized in software systems.
Function
As a Customer Service Operator, you will be handling the telephone management of inbound calls from Spain, France, and Belgium.
You´re responsibility will be handling inbound calls from customers, prospects, partner organisations, and suppliers, and transferring these calls internally to the correct colleague.
Your main responsibilities:
-Handling all incoming phone calls and emails.
-Providing excellent customer service
-In charge of the administrative and financial tasks of the office
Requirements
•Qualifications
-Excellent knowledge of Dutch, French and English
– Knowledge of Spanish would be a plus
•Experience
-At least 1 year experience in a customer service environment, such as in Operations Support, Operator, 1st Line, or a receptionist role.
-Experience with Switchboard/Multi line, specifically VOIP would be ideal.
-Experience handling high volume of inbound telephone calls.
•Skills
-Customer-focused attitude
-Ability to communicate effectively and professionally on the telephone
-Able to communicate with people at all levels
-Proficient in Microsoft office package
-Possess a positive attitude in all aspects of the role.
-Self-motivated and tenacious, with excellent attention to detail and the ability to work under pressure.
Offer
-Permanent contract
-Competitive salary
-Payed training
Application
Sara Ramos
(+34) 93 231 00 00 (Ext. 211)